This guide provides the steps necessary to review and modify your organisation's core profile details within the platform. Maintaining accurate and current information is critical for seamless candidate communication and professional branding.

The Details tab lives under My Organisation, which is available to users with the relevant organisation-level permissions (typically Organisation Administrators). Other users may see it but find it locked.

Accessing the Configuration Panel

• To access your organisation's details, navigate to the left-hand menu.
• Click on My Organisation to open the settings view.
• Ensure that the Details tab is currently selected.

Updating Critical General Information and Address Fields

• Review the displayed information, which was provided during the initial sign-up process.
• Correct and update the Organisation details as required on the below fields:
  • Organisation Name field. (This is the name that will be prominently displayed to candidates when they are taking their interviews).
  • Registered Name.
  • Phone Number.
  • Email Address for Invoicing.
  • VAT Number.
  • Address Details (Physical Address).
  • Postal Address Details (You can select Same as physical address if this is applicable).

These details surface in different places — your Organisation Name is shown to candidates during their interviews, the Email Address for Invoicing and VAT Number appear on your invoices, and the address fields are used for billing and record-keeping. As this information was captured at sign-up, review it periodically so candidate communication and invoicing stay accurate.

To save changes click on the “Update details” action button at the top right of the screen.