TABLE OF CONTENTS


Video Guide




Updating Profile Details

In the event that you need to update your personal information. You can navigate to the My Profile module in the Side Menu or alternatively click on your name in the Top Menu and proceed to update the available fields as defined below:


  • First Name - Your first name as it appears on your ID
  • Last Name - Your last name as it appears on your ID
  • Email - Your email address used to login to Wamly and for communication from Wamly
  • Mobile Number - Your mobile contact number


Change Password

If you would like to update your current password and you are currently able to login into the Wamly system. You can navigate to the My Profile module in the Side Menu or alternatively click on your name in the Top Menu and proceed to update your password. This will require you to enter your existing password as a security measure.


Forgot Password

If you have forgotten your password, or if your password no longer works, you can perform a password reset. Navigate to the forgot password page, enter your email address and click on the "Send Code" button. If this is a valid Wamly account, we will send you a one-time-pin (OTP) to the email address supplied. You will also be presented with the following message:

  A verification code has been sent to your mailbox. Please click here to complete your reset password.


Click the "here" in this message and enter the OTP code that was sent via email. You will now be able to update your password.


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