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Wamly is a one-way video interview platform that aims to replace the convoluted processes people face with traditional face to face interviews.
Wamly is not your turnkey HR solution but rather seeks to replace one critical function of the HR process, that being the actual face to face interviews with your candidates.
The system manager is the top-level role that has unrestricted access to the organization & functions within the Wamly application. They can manage the organization details, invite or remove users, create or manage projects, add or remove raters, view candidates submissions & more.
The administrator role is the next level role & has limited access to the organization & functions within the Wamly application. They can create or manage projects, add or remove raters & view candidate's submissions.
The rater role is the next level role & has extremely limited access to the organization & functions within the Wamly application. They can only view & rate candidates submissions on projects to which they have been invited.
The candidate role is given to any user that is invited to a project or uses the self-register link for an active project. These users will only be able to see their personal details & interviews with which they are registered.
This module is intended to provide the Wamly system manager with a quick overview of what's going on in their organisation.
This module is intended to provide a space to manage projects. A project is essentially the job position/title for which you require candidates to be interviewed i.e. you may be hiring for Financial Manager & Marketing Manager positions, in this scenario you would have two separate projects to which you can invite candidates. In projects you can specify the questions to be asked, the time frame in which they have to complete each question as well as the date by which the interview needs to be completed. You also add raters to this project so they can review the candidate's submissions. Finally, you can add the candidates if you already have their details, if not the project will generate a self-register link once saved. This can then be used to invite candidates after the project has been created.
This module allows you to save predefined questions & their time frames that can be re-used in projects later on. I.e. If you are often hiring sales reps, you may have a list of predefined questions that are used in every sales rep interview. To save time you can create a sales rep interview guide and then when you create a new project you can select the relevant guide & the project will be populated with the questions you previously saved.
This module allows you to add or remove users from your Wamly system. You will have the ability to specify roles for each user as well as specifying one or more departments to which that user belongs.
This module allows you to manage your company information as well as the departments within your organisation. The company information stored here is used in various parts of the system. For example, we use this information to generate your monthly invoice, we use this information to display your Company name or support details to candidates before their interview. It is important to keep this information up to date as and when changes occur. You are also able to create or modify departments in this module.
This module allows you to update your personal information such as your name, email address & mobile number. You can also update your password here.
The System Menu is situated on the far left of the screen and provides useful links to all the modules within the Wamly system. This menu can be expanded or collapsed by selecting the ☰ (burger icon).
The Top Menu as the name suggests is situated on the top of the screen and provides quick access to switch organizations, edit your profile, or log out from the Wamly system.
There are instances where you may have multiple organisations linked to your Wamly account. You can switch organisations by selecting the drop-down in the top menu, where your current organisation name appears.
You are able to view the currently logged-in user profile in the Top Menu. You can click on the logged-in user's name to quickly edit the profile details.
The last item in the Top Menu is the sign-out icon, which as the name suggests, will sign you out of the wamly system.
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In the event that you need to update your personal information. You can navigate to the My Profile module in the Side Menu or alternatively click on your name in the Top Menu and proceed to update the available fields as defined below:
If you would like to update your current password and you are currently able to login into the Wamly system. You can navigate to the My Profile module in the Side Menu or alternatively click on your name in the Top Menu and proceed to update your password. This will require you to enter your existing password as a security measure.
If you have forgotten your password, or if your password no longer works, you can perform a password reset. Navigate to the forgot password page, enter your email address and click on the "Send Code" button. If this is a valid Wamly account, we will send you a one-time-pin (OTP) to the email address supplied. You will also be presented with the following message:
Click the "here" in this message and enter the OTP code that was sent via email. You will now be able to update your password.
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In the event that you need to update your organisation's details, for example, changes to your billing information or the inclusion of your VAT number. You can navigate to the My Organisation module in the Side Menu and update the available fields as defined below:
You are able to set up departments in Wamly to better reflect your organization's structures, this will enable you to silo users into one or multiple organisational units. When creating a project for a particular department, only the users allocated to that department will be selectable as project raters. You can navigate to the My Organisation module in the Side Menu and select the Departments tab where you can create or modify Departments as you require.
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In this module, you are able to modify existing users or invite additional users to perform tasks within your Wamly system. Simply navigate to the Users module in the Side Menu and select the "Create New User" button and complete the fields as defined below:
Once you have completed the required fields, click the "Create" button. This will complete the add user process and the invited user will receive an email with further instructions on how to sign in to Wamly.
To edit a user or to deactivate a user, navigate back to the Users module in the Side Menu, and select the ☰ (burger icon) to access the required action. Please note some of the information is only editable by the user themselves, such as the email address.
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Interview guides allow you to set up a template of questions that are commonly asked when interviewing for a particular position. For example, you may have a list of questions that you often ask potential candidates looking to fill a Financial Manager vacancy. By setting up a template with these predefined questions and time frames, you will save yourself time when creating new projects for the same or similar job position. Selecting an interview guide during project creation will prepopulate the project with all the questions from the selected interview guide. Simply navigate to the Interview Guides module in the Side Menu, click the "Add New" button, and complete the required fields as defined below:
Once you have set up your first Interview Guide, you will be able to modify, duplicate, or deactivate it by returning to the Interview Guides module in the Side Menu. Identify the Interview Guide that you would like to action and select the ☰ (burger icon) to access additional options as defined below:
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Projects are what we refer to as the name for any positions or job postings that you are looking to fill. You will therefore have to set up a project per unique job posting i.e. You may have two positions available, one in marketing and the other in finance, for this you will require the setup of two independent projects. The Projects module is comprised of two main tasks, the first being the creation/editing of the project and all its relevant settings and the second being the review of submissions made by candidates to this project.
For the purpose of this training, we have split these functions across the next two modules. In this training guide, we will cover the creation and editing (management) of these projects, in the next lesson we will cover the review of candidates' submissions.
To add a new project simply navigate to the Projects module in the Side Menu and click the "Add New" button. You will be prompted to complete the fields across all tabs as defined below:
In this tab, we configure the fields responsible for the parameters of this project.
In this tab, we manage the raters who have access to this project.
In this tab, we can add candidates to the project if we know who we would like to invite before making the project active. If you do not know the candidates beforehand you can always come back to add more or alternatively you can make use of the project link.
In this tab, we specify the questions that we would like to ask the candidates. You can select questions from an existing template, create new questions on the fly, or both.
Question - Enter the question to be displayed to the candidate
Prep Time - Specify the amount of time the candidate has to prepare before providing an answer, after having seen the question
Answer Time - Specify the amount of time the candidate has to answer the question
This refers to additional actions that can be performed when creating or editing a project. Once in a project, you will see these options just below the Top Menu.
To manage a project simply navigate to the Projects module in the Side Menu. Here you will see a listing of all existing projects with the following visible and/or actionable fields:
Draft - The project is not yet live and no invites have been sent out. The project link will be accessible but the interview will not be available
Active - This project is live and invites have been sent out to added candidates. Candidates can also access the interview via the project link
Inactive - This project is no longer live, no further submissions can be received and this no longer counts towards your package limits
To deactivate a project simply navigate to the Projects module in the Side Menu, click the ☰ (burger icon) in the table and select "Edit". You can edit any of the fields provided certain exceptions have not been met as defined below:
To activate a project simply navigate to the Projects module in the Side Menu, click the ☰ (burger icon) in the table and select "Activate". This is available to inactive projects, for drafts, edit the draft and activate it from below the top menu.
To deactivate a project simply navigate to the Projects module in the Side Menu, click the ☰ (burger icon) in the table and select "Deactivate". This will block all further candidate submissions and will no longer count towards your package limits.
To view candidate interviews on a project, simply navigate to the Projects module in the Side Menu, click the ☰ (burger icon) in the table, and select "View Interviews". We will go through this section in the next lesson.
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This section is a continuation of the previous lesson and puts particular emphasis on the process of reviewing candidate interviews that have been submitted. This is one of the core benefits of using Wamly as it allows you and your raters the leisure of reviewing candidates when the time suits you best.
To view candidate interviews on a particular project, simply navigate to the Projects module in the Side Menu, click the ☰ (burger icon) on the intended project, and select "View Interviews". You will be presented with a project dashboard that provides vital information about the project as well as providing a list of all candidates, their details, status, and rating as defined below:
Name - Candidates name
Progress - A Progress bar to indicate how many questions the candidate has completed in relation to the total amount of questions in the interview
Raters - This is an Indication of the raters who have completed their review of a candidate
Status - This indicates the current status of the candidate which can be complete or incomplete
Average Rating - The combined average rating of all raters who have completed reviews. This average is based on each rater's final rating and not each individual question.
Burger Icon (☰) - Perform additional tasks such as viewing the interview or resending an invitation to a candidate as defined below:
To get into the actual review process and view the candidate video submissions, navigate to the project dashboard, select the Burger Icon (☰) on any candidate, and click the "Go to interview" option. You will be presented with a candidate review screen as defined below:
All - All candidates regardless of rating
Yes - Candidates where raters gave a "Yes" rating
No - Candidates where raters gave a "No" rating
Maybe - Candidates where raters gave a "Maybe" rating
Mobile Number - Candidate mobile contact number
Email - Candidate email address
First Name - Candidate first name
Last Name - Candidate last name
Date of Birth - Candidate date of birth
Gender - Candidate gender
Home Language - Candidate preferred home language
Race - Candidate ethnic race
In this section, you will have the ability to rate the current question that is being reviewed in the center panel. You can specify a rating as well as provide a comment for this particular question. The ratings are defined below:
Yes - Represented by the green emoticon and means you rated the candidate in a favorable manner
No - Represented by the red emoticon and means you rated the candidate in an unfavorable manner
Maybe - Represented by the yellow emoticon and means you neither rated the candidate in a favorable or unfavorable manner
This relates to your overall rating for this candidate as well as your final comments. It is up to the rater's discretion as to what final rating to give i.e. The rater might have given a "No" on 3 out of 4 questions but that final question might have been enough to give the candidate a final rating of "Yes". It is important to note that the final ratings of all raters are averaged and displayed on the project dashboard.
In the event that a candidate has not received the invitation to a project, you are able to resend the invitation. To resend an invitation simply navigate to the project dashboard, select the Burger Icon (☰) on any candidate, and click the "Send Reminder" option. This will resend an invitation to the candidate.
This concludes the Wamly training.